If you are not happy with your purchase please email us at firstname.lastname@example.org within 30 days of receiving the item/s with your order number and the reason you want to return it. Please also specify if you require a refund or an exchange of the item.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.
If you would like to exchange an item, you will need to return the original item in it's original condition, and upon receiving the returned item, we'll send you the exchanging item. Please note that buyers are subject to the return and exchange shipping fees.
Once we have received your item we will refund you by your original payment method. Payments can take up to 14 working days to process. Returned items will be refunded excluding the original cost of shipping.
Refunds / exchanges will only be given to items that are returned in the condition it was received. Any defect which includes marks, stains, damage or distinct smells on the items which suggest they have been worn, will mean that a return is not accepted.
All the returned items will be processed at our US office.
The address to which you will need to return the item will be given via email once you have contacted us regarding the return. Please note that customers will be expected to cover the cost of shipping the item to the returns address.